Job: ASDOH - ACC Clinic Manager

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Life Insurance paid by employer. Vacation Paid Time Off of 20 days of vacation annually. Paid Holidays. Medical Leave grants up to 30 days per calendar year for illness of short or temporary duration. After 1 Month of Service: The health insurance program is a comprehensive major medical program, which includes a pharmacy plan, and if elected, dental coverage and vision coverage. Retirement after 1 year.

Posted: 11/03/2017

Job Status: Full Time

Job Reference #: 1396

Job Description

The clinic manager will perform duties associated with daily operation and continuation of the ACC, including staff management and faculty assistance. Manage special projects pertaining to the ACC as assigned by the Associate Dean of Post-Doctoral Education.


  • Manage daily clinic operations to ensure efficiency and proper patient care in the ACC clinic as a whole
  • Attend morning huddle for ACC clinic, address concerns in a timely manner with team
  • Supervise and evaluate dental assistant performances and certification needs; submit uniform orders as appropriate
  • Assist with new hire selection of dental assistants
  • Recommend salary adjustments and reclassification of clinical staff
  • Maintain communication with students and residents to resolve conflicts and complaints.
  • Review faculty calendar in Dentrix and communicate with Asst Director of Operations any shortages
  • Work with Triton Team Lead to resolve patient scheduling issues in the ACC (AEGD & SNCU)
  • Assist hygiene faculty with external hygiene rotation program needs
  • Work with Asst Director of Operations and Clinical Director(s) to resolve problems within division
  • Compile patient credit/adjustment submissions and patient refund request; submit to Assistant Director of Operations on weekly basis
  • Run reports for Smile Forward billing, and post payments to ledgers on a monthly basis
  • Write detailed, accurate communication, including memorandums, letters and reports, concerning the above responsibilities.
  • Submit ACC hourly staff time cards to payroll bi-weekly
  • Track ACC staff approved time off on the Google doc spreadsheet
  • Attend off campus meetings as needed for training and management of grants
  • Assist with coordination of events held within the ACC (Day for Special Smiles)
  • Assist Faculty in chart audits and work with students/residents to resolve deficiencies
  • Track status of clinical research projects in ACC
  • Perform all other duties assigned by Assistant Director of Operations and Associate Dean of Post-Doc Education

Skills / Requirements

The ideal candidate will have a two year college certificate (Bachelor preferred, equivalent experience may be considered). Must have dental office and systems management experience. Must have experience as office manager/financial background. Understand OSHA standards, aseptic procedures, HIPAA regulations, and all dental procedures.      

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