Job Description

  • Supervise and manage the daily activities/clinic flow for the Orthodontic Residency Program
  • Manage two Orthodontic budgets: Didactic and Clinical, suggest Capital budget expenditures
  • Supervise, train, develop, and mentor dental assistants and externs
  • Handle all interviewing of assistants, hiring, training, evaluations, disciplinary actions, and scheduling for employees
  • Maintain and submit payroll for all employees and adjunct faculty, cover other departments’ payroll as needed.
  • Develop, maintain, and manage affiliation agreements & relationships with external dental assisting schools and resident clinic sites for ASDOH and ASDOH POP
  • Develop reports bi-annually, or as needed on request by Directors on Orthodontic Clinic performance
  • Manage grades, coordinating rotations, and attendance for D3 & D4 Orthodontic rotations
  • Manage Smile Forward Orthodontic grant budget
  • Manage and submit applications for Surgical Grants
  • Work with Clinical Specialist and IT offices to maintain, troubleshoot, repair, and install software for Dolphin software suites
  • Review patient accounts, submit patient adjustment/refund requests, track reports for clinic and Operations
  • Develop, revise, maintain, and compile reports within Survey Monkey on monthly, bi-annual, and yearly patient, adjunct faculty, and resident reports (resident reviews, adjunct faculty reviews, course reviews, chart audits)
  • Maintain Dolphin database of patient statuses
  • Work directly with Triton Account Mgr and ASDOH Operations regarding patient collections on an ongoing basis
  • Manage patient lists (call/email/mail/track pts) for recall, active w/o future apt, Invisalign, and 2-yr post ret RECS appointments
  • Represent ATSU/ASDOH at regional, statewide, and national meetings as needed.
  • Maintain daily grading and yearly evaluation databases. Compile reports, distribute surveys/grading links to faculty.
  • Serve and contribute on assigned ASDOH committees
  • Maintain professional licensure and continuing education requirements for faculty & staff. Maintain all resident files (health records, personnel files, departmental files)
  • Contribute to the development of Commission on Dental Accreditation documents, serve on assigned CODA committees
  • Resolve and document all patient and employee, issues or complaints
  • Maintain and submit all dental and resident grades
  • Book/coordinate all travel arrangements and tax documents for directors and guest lecturers
  • Track and maintain travel budget for Orthodontic Department
  • Maintain 13 schedules/calendars for residents, faculty, directors, employees, and internal/external rotations
  • Track and maintain resident and employee time off requests
  • Coordinates all lunch and learns, meetings, CE seminars, graduation events, yearly adjunct faculty meetings, and resident interview days, resident reviews
  • Referral coordinator and point of contact for Smiles Change Lives, St Vincent de Paul, Chandler Care Clinic and Tomorrow’s Smiles grant programs
  • Creates, submits, tracks, and maintains all purchase orders for daily operations of Orthodontic Clinic
  • Coordinate Admission Interview days, serve on assigned committees

Skills / Requirements

Four year college degree in Business or Finance, Office Management, Dental Education, Academic (or experience equal to 4-year degree).